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Part 135 Online Record Keeping May Mirror Part 121 PDF Print E-mail

Part 135 recording keeping may soon mirror the Part 121 requirements.

Many industry people have heard talk to the effect that very soon all 135 operations will need to comly with an online record keeping system for FAA inspection at anytime.  This will be to increase the efficiency of the FAA inspectors time by have trained inspectors reviewing 135 operators records.

Act now and get a jump on compliance with our online record storage and access for your company and the FAA.

 Read more below on the 121 requirements:

A. Approval and Evaluation Process. A part 121 operator may apply for approval of a computer-based recordkeeping system that is designed to satisfy either all regulatory requirements or specific regulatory requirements, such as training records. When evaluating a computer-based recordkeeping system, POIs shall ensure that the proposed system provides a means of maintaining accurate, timely, and reliable records required by 14 CFR. When approving the system, POIs shall follow the general five-step approval process described in chapter 1, section 1 of this volume. OpSpec A025 is used for the final authorization for an operator’s computer-based recordkeeping system.
1) Part 121 operators must apply for approval of computer-based recordkeeping systems by letter.
a) The letter of application must contain the following information:
· A general description of the proposed computer-based recordkeeping system (including the facilities, hardware, and software to be utilized)

· The data backup system to be used

· Access and security procedures for both the operator and FAA personnel

· Basic procedures for data entry personnel

· A general description of any special procedures and capabilities

· Digital or electronic signature type(s) and processes to be used

b) The letter of application must include one or more of the following categories of records which will be maintained by the computer-based recordkeeping system:
· Airman training records (including pilot, flight engineer, flight navigator, flight attendant, flight instructor, check airman, and aircraft dispatcher training records)

· Aircraft qualification records (including aircraft type ratings, proficiency checks, competency checks, and line checks)

· Flight time limitation and rest requirement records

· Medical qualification records (when applicable)

· Route, “special airport,” and area qualification records

· Operating experience (OE) and/or operating familiarization records

· Pilot recency of experience records

· Check airman, aircrew program designee (APD), and school designated examiner (SDE) designations or authorizations

· Special training or testing requirements

· Aircraft listings

· Load manifests, dispatch/flight releases

· Communication records

· Manual system and revisions

2) The POI shall ensure that any operator that requests approval of a computer-based recordkeeping system retains data entry forms or other pertinent nonelectronic records in a parallel record system. The POI shall ensure that all required records continue to be maintained while the computer-based recordkeeping system is being installed, tested, and evaluated, and data entry personnel are being trained to recognize regulatory terminology and requirements.
B. System Evaluation. POIs shall evaluate the computer-based recordkeeping system capabilities and level of security.
1) Prior to approval, the POI should carefully evaluate the proposed computer-based recordkeeping system to ensure that the system is capable of providing accurate, timely, and reliable records, as required by 14 CFR. The POI shall review the operator’s proposed transition plan and user manual, and observe operation of the operator’s existing recordkeeping system in parallel operation with the proposed computer-based system. The extent of this evaluation depends on the complexity of the proposed system and its intended use. The evaluation of a system designed to comply with all regulatory requirements will be much more complex than that of a system designed to maintain records in one specific category. The POI shall ensure that system security, record retention periods, and data backups are adequate. Potential problem areas should be identified and corrected prior to approval.
2) POIs shall evaluate the proposed system’s level of security to ensure that the database is adequately protected.
a) To maintain integrity of the database and associated records, the POI should coordinate with the operator during the approval process concerning which FAA personnel will have access to the operator’s recordkeeping system. One frequently used approach is to rely on controlled user access codes and passwords.
b) A representative designated by the operator should actively monitor user access and periodically review access control requirements. This representative shall be specifically identified and authorized in the operator’s proposal and user manual.
c) A signature may be in the form of a digital signature, a digitized image of a paper signature, a typed notation, an electronic code, or any other unique form of individual identification that can be used as a means of authenticating a record, record entry, or document. The use of digital electronic signatures enhances the ability to identify a signatory and helps to eliminate the traceability difficulties associated with illegible handwritten entries and the deterioration of paper documentation. The purpose of a digital electronic signature is identical to that of a handwritten signature or any other form of signature currently accepted by the FAA. The handwritten signature is universally accepted because it has certain qualities and attributes that should be preserved in any digital or electronic signature. Therefore, to be considered acceptable, a digital or electronic signature should possess those qualities and attributes intrinsic to a handwritten signature that guarantee its authenticity.
1. Users of digital electronic signatures should be aware that not all identifying information found in an electronic system may constitute a signature. Other guarantees commensurate with those of a handwritten signature should be provided. The operator will need to provide verification of an agreement by which it will implement the use of digital electronic signatures, information interchanges, or alternative methods of information storage. This written agreement means some manner of a recording to memorialize the two parties’ agreement. Within the context of this guidance, a written agreement may be part of some other form of document and it may be a separate instrument.

2. The operator should establish a procedure for allowing designated personnel such as flight instructors/check airmen, aircraft dispatcher supervisors, and flight attendant supervisors to electronically certify all record entries for which they are responsible. This certification may take one of many forms, such as full name, initials, or unique identification number. Each designated person with authorization to make such entries shall be issued a unique individual access code and password in order to validate the entry. The operator may devise a system that requires the validating official to either enter a real-time record into the system or complete a written transmittal document to be given to data entry personnel. If a written transmittal document is used, the identification of the validating official must become part of the record.

3. A computer entry used as a signature should have restricted access that is limited by an authentication code that is changed periodically. The operator should include this in the description of its signature process( es ) as approved in OpSpec A025.

4. Any electronic records submitted or maintained in accordance with procedures developed, or digital and/or electronic signatures, or other forms of electronic authentication used in accordance with such procedures, shall not be denied legal effect, validity, or enforceability because such records are in electronic form.

d) Appropriate FAA personnel assigned to the operator should be provided with an access level which allows unrestricted data retrieval of all records required by 14 CFR. If the operator elects to use the computer recordkeeping system’s capability for electronic designation of APDs and check airmen, an appropriate level of access should be provided to the POI or a designated representative to allow necessary data entries. Any document/information in an electronic format must remain accessible to all persons who are entitled to access by statute, regulation, or rule of law, for the period required by such statute, regulation, or rule of law, in a form that is capable of being accurately reproduced for later reference, whether by transmission, printing, or otherwise.
3) The POI shall verify that the operator has established a backup capability to generate a complete set of duplicate records, either electronic or nonelectronic . These records should be stored in a location separate from the main information storage facility. These records may be stored in any form acceptable to the POI, including magnetic tape, magnetic or optical disk, microfiche, or printed records. It should be emphasized that with electronic approval/acceptance of a manual system or revision, no ink signature document is available. For authentication purposes, the approved/ accepted material, with the Electronic Signature attached, must be kept on file for the life of the documents. This will require the carrier and FAA to adopt a reliable multilayered backup system for the electronic documents. The operator shall back up data as frequently as appropriate to the operator’s level of operations and system complexity. For example, a major operator may perform a simultaneous on-line data backup, while a smaller operator may perform backups at less frequent intervals.
4) The operator shall develop a working procedures manual for day-to-day guidance and training for the operator's employees. This manual should also be provided as a reference document for FAA users. This manual will not require FAA approval but must include guidance in the automated recordkeeping system structure and instructions for using computer commands for such operations as data entry, data processing, data retrieval, and report generation. This manual should address system security procedures and responsibilities, including identification of personnel charged with various levels of data entry, data verification and correction, data audits, and quality control. It should also identify individuals with the authority to issue user access codes and passwords.
5) The POI shall ensure that operators’ programs contain audit procedures that are adequate to assure the accuracy of the database. The frequency and scope of these procedures should reflect the complexity of the computer-based recordkeeping system and the size of the database.
6) Other types of signatures may also be acceptable to the Administrator. An example of an acceptable form of a signature other than a written name is a mechanic’s stamp. If a form of identification other than a handwritten signature is used, access to that identification should be limited to the named individual only. Access to stamps or authentication codes should be limited to the user only. Although a signature may take many forms, the FAA emphasizes that all electronic entries may not necessarily satisfy the criteria that would qualify an electronic entry as an acceptable signature.
3-3054. GRANTING APPROVAL. When all requirements of subparagraphs 3-3053B1 through B5 have been met, the POI may either grant approval for the entire computer-based recordkeeping system or any part of the system. This approval shall be in OpSpecs A025, and shall directly reference the manual where the information in the recordkeeping system is maintained.
3-3055. SYSTEM SURVEILLANCE. POIs are responsible for conducting system surveillance which includes periodic inspections and audits, inspection intervals, and data entry accuracy.
A. Inspections and Audits. After the computer based recordkeeping system is approved and fully operational, the POI shall ensure compliance through periodic inspections and audits. These inspections and audits shall be conducted using the same criteria as those used during the initial approval process. The POI should plan inspection intervals at least once every 12 months. The annual inspection should normally be conducted in conjunction with national program guidelines.
B. Inspection Intervals. When determining inspection intervals, the POI shall consider the following:
· The size of the database

· The system’s overall sophistication level

· The extent of the system’s security measures

· The capability and frequency of the systems self-audit function

C. Scope of the Inspection. The POI shall determine the scope of the inspection. It may be appropriate to sample a small number of records in each category that the system is approved to maintain, or to conduct an in-depth inspection of a specific category of records, such as aircraft dispatcher training.
D. Data Entry Accuracy. The POI shall ensure data entry accuracy during all inspections and audits. A useful evaluation tool might be to compare the operator’s required records with FAA surveillance, inspection, and certification records.
3-3056. ADDITIONAL SYSTEM CAPABILITIES. In addition to record retention and retrieval, the operator may request approval of a system with additional capabilities such as electronic communications and surveillance.
A. Electronic Communications. The operator may provide the POI with electronic mail capability which would allow the operator to request designation of certain airmen, such as check airmen, APDs , and SDEs . This capability would also allow the POI to respond electronically to these requests, thereby increasing both operator and FAA efficiency and convenience. To implement this electronic mail capability, the operator should provide the POI with system access from the POI’s facility by providing necessary hardware to be installed at the POI’s facility.
B. Electronic Surveillance. The operator may also provide direct access to the operator's computer-based recordkeeping system to allow the POI to carry out required surveillance activities such as random record retrieval for spot inspections, data audits, selective data retrievals, and reports or summaries. The operator should limit system access to those portions of the recordkeeping system that are used for data retrieval of records required by 14 CFR. Normally, the POI should not be given access to data entry areas; however, the operator may authorize the POI access to data entry areas which pertain to FAA-specific data, such as observations of the pilot in command (PIC), OE, and observation events related to the designation of check airmen or APD candidates.
3-3057. ACCESS TO AUTOMATED OPERATIONS SAFETY SUBSYSTEM (OPSS).
A. The FAA provides the aviation industry access to the automated operations safety subsystem (OPSS). Any operator may be given this access through the Internet and through the use of an electronic signature. Current information on this may be found in the OpSpec A025 Job Aid in association with OpSpec A025 in the OPSS Guidance Subsystem.
B. A digital and/or electronic signature, such as that used in the OPSS to sign each OpSpecs paragraph, uses electronic approval software and digital certificates using the PKI by a CA. It combines the cryptographic functions of a digital signature and uses a hashing algorithm for authenticating the data, and it provides secure user authentication by permanently referencing a digital certificate within the signature file. These features, among others, make the digital electronic signatures used in the OPSS legally binding and difficult to repudiate.